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Our FAQ's 

You’ve Got Questions–We’ve Got Answers

  • Do I need to pay a security deposit with my reservation?
    To ensure the safety and security of our rental property, we require a security deposit of £250. This amount will be pre-authorized one day before your check-in and will be released upon checkout, provided that there are no damages or additional charges incurred during your stay. We understand that accidents can happen, but we ask that you take care to treat our property with respect and report any damages or issues as soon as possible. Thank you for your understanding and cooperation in helping us maintain our rental property to the highest standards.
  • Do you allow pets?
    As a company that uphold and value the people we work with and the properties we provide for our service, we do not allow pets in our properties. We appreciate this can be an inconvenience for those who have pets and want to stay in our accommodation so we do apologise to those in advance.
  • Who Are We?
    Welcome to our website! We're passionate about providing comfortable and stylish accommodations for short or long stays. Our mission is to offer a seamless and personalized experience for our guests, from the moment you book to the end of your stay. We are dedicated to ensuring that your time with us is enjoyable and stress-free. We believe that everyone deserves a comfortable and welcoming place to call home while away from home. We take pride in our properties and are committed to maintaining the highest standards of cleanliness and comfort for our guests. Thank you for choosing to stay with us and we look forward to hosting you soon!
  • What Is Our Cancellation Policy?
    Our cancellation policy is non-refundable, but we understand that plans can change. If you need to reschedule your stay, we'll work with you to find alternative dates that suit your needs. Additionally, if we're able to find replacement guests for your original booking, we'll refund your money. We're committed to providing the best experience possible for our guests and will do our best to accommodate your needs.

Still have questions?...

Get in Touch

71-75 Shelton St,

London

WC2H 9JQ

​07986871782

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